Have questions about your reservation or need help arranging your car rental in the Dominican Republic? The Jumbo Car Dominican Republic team is available to provide information and help you plan your rental around your trip.
Whether you're preparing for your vacation or already in the Dominican Republic, our local team is ready to answer your questions and assist you throughout your rental.
Phone / WhatsApp:
Santo Domingo Airport Office (SDQ): +1 (809) 807-2777
Santo Domingo Downtown Office (Av. Lincoln): +1 (829) 344-1469
Punta Cana Airport Office (PUJ): +1 (809) 933-3930
Email: contact@jumbocar-dominicanrepublic.com
Find full details about our locations on our dedicated page.
Email: corporativo@jumbocar-dominicanrepublic.com
Phone / WhatsApp: +1 (849) 506-2827
Our team is available every day, Monday through Sunday, from 7:00 AM to 11:00 PM, without interruption.

Who should I contact if I have a complaint?
In the event of a complaint, your request must be made in writing to Customer Services at the following address: contact@jumbocar-dominicanrepublic.com
To facilitate rapid processing of your request, please specify :-your first and last name-reservation or contract number
How to become a pro customer ?
Nothing could be simpler, we invite you to send us an email to the following address: corporativo@jumbocar-dominicanrepublic.com.
The sales department will send you all the documents for a professional account opening.
How to become a partner ?
We invite you to send us an e-mail to the following address: contact@jumbocar-dominicanrepublic.comOur sales department will send you all the documents you need to open a partner account.