FAQ - Car Rental in Dominican Republic
Frequently Asked Questions from Our Customers
Who should I contact if I have a complaint?
In the event of a complaint, your request must be made in writing to Customer Services at the following address: contact@jumbocar-dominicanrepublic.com
To facilitate rapid processing of your request, please specify :-your first and last name-reservation or contract number
How can I reach you?
You can reach us : -by phone at +1(809) 807-2777-by e-mail: contact@jumbocar-dominicanrepublic.com
What payment methods are accepted?
We accept major credit cards, debit cards, and Diners Club.
Can I add an additional driver?
Yes, you can add an additional driver to your rental agreement for a small cost.
What documents are required to rent a car?
You will need a valid driver’s license, a passport or ID, and a credit card in the driver’s name.
Is insurance included in the rental?
Basic insurance is usually included. Additional coverage options are available for extra protection.
Is it worth renting a car in Punta Cana?
Yes, renting a car in Punta Cana allows you to explore beaches, resorts, and attractions like Bávaro, Cap Cana, and Macao at your own pace.